Shipping policy
Shipping Policy
At SelectCart, we want to get your orders to your doorstep as quickly and smoothly as possible. We ship exclusively to addresses within the United States.
Here’s everything you need to know about our handling times, delivery windows, and tracking.
Where We Ship
We ship to all 50 US states (including domestic military bases and US territories). We do not offer international shipping outside of the United States at this time.
Delivery Timelines & Estimates
Your total delivery timeframe consists of two parts: Order Handling Time (the time it takes us to process, pack, and hand off your order to the carrier) plus Transit Time (the time your package is in transit with the carrier).
1. Order Handling / Processing Time: 1 to 3 Business Days (Monday – Friday)
2. Standard Shipping / Transit Time: 3 to 8 Business Days (Monday – Friday)
3. Estimated Total Delivery Time: 4 to 11 Business Days
Note: Orders placed on weekends or official public holidays will begin processing on the next business day.
Order Tracking
The moment your package is scanned and picked up by the carrier, we’ll email you a shipping confirmation containing your official tracking number.
You can track your order anytime directly on our website via the Order Tracking link in our footer, or by clicking the link inside your email notification. Please allow 24 to 48 hours after receiving your tracking email for initial carrier scan updates to appear online.
Shipping Delays & Missing Packages
While standard shipments arrive well within our estimated window, carrier delays can occasionally occur due to severe weather, holiday rush periods, or postal backlogs.
If your tracking status hasn't updated for more than 5 consecutive business days, or if your package hasn't arrived within 11 business days, please email us directly at info@shopselectcart.com. We’ll investigate the delay with the carrier right away to make sure you receive your order or a prompt replacement.
Contact Us
Have any questions regarding shipping options, package status, or order changes? We're always here to assist:
Store Name: SelectCart
Website: https://shopselectcart.com
Email: info@shopselectcart.com
Phone: +27 69 272 1062
Support Hours: 2:30 AM – 11:00 AM EST (Monday through Sunday)